At ScopeUout we pride ourselves on selling high quality sporting optics. In the unlikely event that your product has a manufacturing fault, you can be safe in the knowledge that it is covered by a manufacturers warranty.

Your rights as a consumer are also protected under Australian Consumer Law. More information about this is available here.

Please see below for specific manufacturers warranty information for the different brands of products available to buy from ScopeUout.

Please contact us to obtain return authorisation before sending items back to us.

Accura

Our Accura riflescopes are covered by a lifetime warranty against manufacturers defects. Accura telescopes have a two year warranty.

Athlon

Our Athlon products are warranted to be free of defects in materials and workmanship for the lifetime of the product. Athlon will also repair or replace, at no charge to you, your product if you should damage it through normal use. No receipt needed, no registration required. This is a commitment that Athlon will be the best product you can buy for your money.

BKL Technologies

Our BKL Technologies rings and mounts are covered by a one year warranty against manufacturing defects. 

Kowa

Our Kowa binoculars, spotting scopes and accessories carry a limited lifetime warranty against manufacturing defects. 

Minox

Minox optics are covered by a 30 year manufacturers warranty against defects. 

Nikon

Nikon binoculars are covered by a 1 year manufactures warranty. 

Olympus

Olympus binoculars have a one year manufactures warranty against manufacturing defects.

Oz-Mate

Our Oz-mate binoculars carry a limited lifetime warranty against manufacturing defects.

Pentax

All Pentax binoculars are covered by a one year manufacturers warranty against manufacturing defects.

Slik

Our Slik tripods have a one year manufacturers warranty.

Ultradot

Ultradot products are covered by a lifetime manufacturers warranty.

Vanguard 

Vanguard binoculars, spotting scopes and rifle scopes are covered by a lifetime manufacturers warranty. Vanguard accessories are covered by a five year warranty. 

Vixen

Our Vixen riflescopes carry a lifetime manufacturers warranty against manufacturing defects. Our Vixen telescopes have a one year warranty. 

Vortex

Our Vortex products are covered by a fantastic unlimited lifetime warranty. You can find out more on the Vortex website. 

Yukon

Our Yukon products are covered by a three year manufacturers warranty against defects.

To qualify for cover under the manufacturers warranty please keep your confirmation email and tax invoice from ScopeUout as proof of purchase. In some cases you will need to register your product with the manufacturer to be eligible for the manufacturers warranty. Please read all manufacturers documentation included with your product to ensure that you follow all manufacturers warranty requirements. ScopeUout will not accept any responsibility for customers failure to comply with manufacturers warranty requirements. 

Australian sales only:

The ScopeUout.com.au website is for Australian customers only and all of our prices are listed in AU dollars. If you're browsing from New Zealand then why not visit our New Zealand site and pay in NZ dollars.

Delivery times:

We understand that you want your new purchase as soon as possible and it is important that we get it to you as quickly as we can.

All orders are shipped via courier directly from our Australian based distributors warehouses to your door. Orders are processed and dispatched Monday to Friday. If you’ve placed your order over the weekend it will be processed on Monday.

If your order is in stock in our distributors warehouse, it will be shipped within five to seven business days from the date of your order. The amount of time that your order will take to reach you will depend on whether you are located in a metro or rural location, but orders should usually be with you within 10 working days.

If you need your product by a certain date then please get in touch before ordering to find out if that is possible.

If your order contains multiple products then individual products may be delivered on different days, depending on the warehouse that the products will be shipped from and the availability of freight carriers.

We endeavour to send you tracking details for your order but this is not always possible. If you have any questions at all regarding the status of the delivery of your order please contact us.

Delivery costs:

Delivery costs and timeframes vary depending on the product you order and the location you are shipping it to.

Costs are calculated at checkout and are dependant on the size and weight of the product that you have ordered and the location that it is being delivered to. As a rule of thumb, shipping costs to most locations will be $13.99, unless you are ordering a particularly heavy item, or are based in a very remote location. If you would like to find out more about shipping costs before proceeding to check out please feel free to reach out to us. 


Please note that as all orders are delivered by courier and require a signature, we cannot deliver to PO Boxes. 

Order status:

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and we are reaching out to our Australian distributors warehouses to confirm that the product is in stock and ready to ship.

Once your product has been dispatched from our distributors warehouse we will update our system to show that your order is on it’s way. We’ll email you to let you know the status of your order, and where possible we will provide you with the tracking details for the delivery.

You can check the status of your order at any time by visiting your order confirmation page which can be accessed by clicking on the ‘View Your Order’ button on your order confirmation email.

Payment options:

You can find out more about available payment options here.

Returns and exchanges:

Information about returns and exchanges can be found here.

Other Terms & Conditions:

Products listed on the website are, to the best of our knowledge available for purchase. If for any reason we are unable to supply a product, we'll contact you via email to inform you of the delay and arrange a refund or alternative product if available. If we reach out to you and do not receive any response from you within seven business days we will refund your payment.

ScopeUout reserves the right to change information and the terms and conditions of sale at the ScopeUout Online Store at any time.

We make every effort to ensure that the information on our site is accurate and up to date. If you find an error please contact us and we’ll make a correction as soon as possible.

We cannot accept responsibility for information or opinions from third-parties contained within this site or for the content of links from this site.

Product specifications are obtained from the manufacturers and cannot be guaranteed accurate. Product descriptions are for guidance only. If you have any questions about a product please contact us and we'll be happy to help.

We reserve the right to withdraw any item from sale, at any point prior to dispatch, for whatever reason. You will be promptly informed if such a case arises.

ScopeUout reserves the right to change prices for products displayed at the ScopeUout Online Store at any time. 

Change of mind

Unfortunately ScopeUout does not offer change of mind refunds or exchanges. We go to every effort to ensure that information on our website is up to date and accurate so that you have all of the information you need to make an informed decision prior to purchase so there'll be no need to return it to us.

Consumer rights

Under Australian Consumer Law, you have guaranteed legal rights for products [and services] you buy from ScopeUout.

These are called ‘consumer guarantees’, and include the following:

Products must be of acceptable quality, that is:

• safe, lasting, with no faults
• look acceptable
• do all the things someone would normally expect them to do.
• Acceptable quality takes into account what would normally be expected for the type of product and cost.

Products must also:

• match descriptions made by the salesperson, on packaging and labels, and in promotions or advertising
• match any demonstration model or sample you asked for
• be fit for the purpose the business told you it would be fit for and for any purpose that you made known to the business before purchasing
• come with full title and ownership
• not carry any hidden debts or extra charges
• come with undisturbed possession, so no one has a right to take the goods away or prevent you from using them
• meet any extra promises made about performance, condition and quality, such as life time guarantees and money back offers
• have spare parts and repair facilities available for a reasonable time after purchase unless you were told otherwise.

Services must:

• be provided with acceptable care and skill or technical knowledge and taking all necessary steps to avoid loss and damage
• be fit for the purpose or give the results that you and the business had agreed to
• be delivered within a reasonable time when there is no agreed end date.

Consumer guarantees on products and services also apply to:

• bundled products and services
• gifts with proof of purchase
• sale items
• online products and services bought from Australian businesses
• second-hand products from businesses, taking into account age and condition.

If the goods [or services] we supply do not meet a consumer guarantee, we will meet our obligations as a retailer to provide a remedy, whether that be repair, replacement or refund. 

These guarantees are in addition to any warranty offered by a manufacturer, and you may have rights against the manufacturer or importer directly if the goods do not meet one or more of the following consumer guarantees:

• acceptable quality
• matching description
• any extra promises made about such things like performance, condition and quality
• repairs and spare parts - the manufacturer is responsible for ensuring that spare parts and repair facilities (a place that can fix the consumer’s goods) are available for a reasonable time after purchase unless you were told otherwise. How long is ‘reasonable’ will depend on the type of product.

Exceptions to guarantees

• Consumer guarantees do not apply if you:
• got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it
• misused a product in any way that caused the problem
• knew of or were made aware of the faults before you bought the product
• asked for a service to be done in a certain way against the advice of the business or were unclear about what you wanted

Rights to a repair, replacement, refund, cancellation or compensation do not apply to items:

• worth more than $40 000 purely for business use, such as machinery or farming equipment
• you plan to on-sell or change so that you can re-supply as a business
• bought as a one-off from a private seller, for example at a garage sale or fete (but you do have rights to full title, undisturbed possession and no unknown debts or extra charges)
• bought at auction where the auctioneer acted as an agent for the owner (but you do have rights to full title, undisturbed possession and no unknown debts or extra charges).

Delivery Charges

Any shipping costs to return the original goods to ScopeUout will be your responsibility, where ScopeUout considers the goods to have breached a consumer guarantee. If on examination of goods returned to ScopeUout, the goods are found to not be in breach of any consumer guarantee, ScopeUout may charge you a fee for examining the goods, and also charge you any cost to return the goods to you.

Please note that goods must be returned within a reasonable period and you may be asked to demonstrate that you have purchased the goods from ScopeUout (Contact details verification) and that the problem with the goods was not your fault.

If you are shipping an item worth over $10, you are required to use a trackable shipping service or purchasing shipping insurance. ScopeUout will take no responsibility for items that are lost or damaged during return shipping. 

Goods Damaged in Transit

If any goods arrive damaged, please contact ScopeUout within 24 hours of delivery. Damaged goods must be returned in the condition received by you with all original packaging, together with all packing slips. Any shipping charges will not be reimbursed by ScopeUout.